We are at your side right from the initial stages of fixture selection through to after-sales support, thanks to two dedicated teams: technical support and international customer care.
We’re always ready to help you.
Beside you every step of the way
Our team are with you at every stage of your project, listening and responding. We know that only a relationship of collaboration and mutual trust will enable us to achieve our business’s number-one objective: your maximum satisfaction.
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Pre- and post-sales support and assistance
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Professional advice for your lighting needs
Our experience in lighting engineering and the study of light enables us to support you with tailored advice during the design phase.
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Technical meetings
You are invited to our offices for detailed technical meetings on the features and applications of our lighting fixtures.
Study and manufacture of custom solutions
We have 81,998 standard codes in our catalogue, and we don’t stop there – our flexibility and expertise mean we can also offer you customized versions, with alterations to a fixture’s appearance, electronics, optics and/or LEDs. Furthermore, when required by the project, we follow the processes for international certifications.
Warranty extension to 5 years
We offer anyone purchasing our products a warranty of 24 months against manufacturing or design defects as provided for under L&L’s General Terms and Conditions.
Furthermore, the high quality of our lighting fixtures allows us to extend the warranty period to 5 years.
Project protection
Because we maintain a database in which we record prescription projects, we have an overview with which we can help you protect your concept.
Click on the link below to request more information about activating project protection.